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DISCOVER DENVER TOURS TERMS AND CONDITIONS

OVERVIEW

This website is operated by Discover Denver Tours. Throughout the site, the terms “we”, “us” and “our” refer to Discover Denver Tours. Discover Denver Tours offers this website, including all information, tools and "Services" available from this site to you, the user, conditioned upon your acceptance of all terms, conditions and policies stated here.

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By visiting and using our site and/or purchasing something from us, you engage in our services and agree to be bound by the following terms and conditions (“Terms and Conditions”, “Terms”), including those additional Terms and policies referenced herein and/or available by hyperlink. 

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Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, including any new content, features or tools which are added to the current site, you agree to be bound by these Terms. If you do not agree to all the Terms, then you may not access the website or use any Services. 

 

You can review the most current version of the Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

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PART 1 – RESERVATION TERMS & REFUND POLICY

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this website.

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws (including, but not limited to, copyright laws). A breach or violation of any of the Terms will result in an immediate termination of your Services.

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Reservation, Cancellations, and Refunds

We reserve the right to cancel a tour for any reason. Customer will receive a full refund if the tour is cancelled by Discover Denver Tours.  We conduct tours rain, snow or shine. If you have purchased a ticket and decide you do not want to continue with the tour, you will not be reimbursed for the ticket price. You are responsible for yourself and your own safety while on a tour. If we cut the tour short because of inclement weather or other unforeseen circumstances, we will issue a full or partial refund depending on the specific circumstances.

 

No refunds are available for any prepaid, public Denver bus tour reservations but you may transfer your ticket to another guest and you do not need to contact Discover Denver Tours to do so.

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No refunds are available for guests arriving late or guests who are no-shows. Tour guides are not able to wait for guests arriving late and we are not able to contact tour guides while they are leading guests on a tour to attempt to have guests arriving late meet-up with the tour guide. Please make sure to make the necessary arrangements to arrive at least 10 minutes prior to the tour's departure time.

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For guests with a private tour reservation, refunds or partial refunds are available as follows, and the the guest must submit a request to Discover Denver Tours, through e-mail, or by telephone:

  • Full refund if cancelled 10+ days before the tour

  • 50% refund if cancelled 3-9 days before the tour.

  • No refund available if cancelled within two days (48 hours) of the tour departure time.

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PART 2 – GENERAL CONDITIONS

  • We reserve the right to refuse service to anyone for any reason at any time on our website or on our tours.

  • All tour length times are approximate. The duration of tours may vary due to weather, traffic, the size of the tour group, events in town, road closures.

  • You will need to sign a waiver of release prior to all tours.

  • You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Services, use of the Services, or access to the Services.

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PART 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

  • We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions. Any reliance on the material on this site is at your own risk.

  • We reserve the right to, but are not obligated to, modify the contents of this site at any time. You agree that it is your responsibility to monitor changes to our site.

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PART 4 – MODIFICATIONS TO SERVICES AND PRICES

  • Prices for our Services are subject to change without notice.

  • Taxes and fees are not included in our base prices and will be added at time of purchase.

  • We reserve the right to modify or discontinue any Services without notice at any time.

  • We reserve the right to cancel tours that have not met the minimum established number of guests (4 guests for most tours). Guests will be provided sufficient notice and offered alternative options, when available. 

  • We shall not be liable to you or to any third-party for any Services modification, price change, suspension or discontinuation.

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PART 5 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

  • In the event that we make a change to or cancel a reservation, we may attempt to notify you by contacting the e-mail and/or billing address and/or phone number provided at the time the order was made. 

  • You agree to provide current, complete and accurate purchase and account information for all purchases made on our site or via our online booking system. You agree to promptly update your account and other information, if needed, so that we can complete your transactions and contact you as needed.

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PART 6 – THIRD-PARTY LINKS

  • Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

  • We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

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PART 7 – COMMENTS AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (i.e. contest entries) or, without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, "Comments"), you agree that we may, at any time, without restriction, edit, copy, publish, distribute and otherwise use, in any medium, any Comments that you send to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

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You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your Comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Services or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us  as to the origin of any Comments. You are solely responsible for any Comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms.

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PART 8 – PERSONAL INFORMATION AND RIGHT TO DISTRIBUTE MEDIA

Your submission of personal information through our website is governed by our Privacy Policy. 

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You agree to grant us an irrevocable royalty-free worldwide license to use photos and videos (henceforth known collectively as the "Material") taken on our tours in which you may appear. We have the right to reproduce, distribute, broadcast, exhibit, edit, digitize or in any other way use the Material by any means and in any form of media, whether existing now or created later, without restriction worldwide, by incorporating the Material into our website, catalogs, books, brochures, magazines or any other publications, or any informational, commercial, promotional or advertising material (henceforth known collectively as the “Works”). You agree that we are and shall be the exclusive owner of all title, rights and interest in the Material and the Works, including copyright thereof.

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PART 9 – LIMITATION OF LIABILITY, INDEMNIFICATION AND SEVERABILITY

Our limitation of liabilities for our website and Services is governed by our Waiver. Please review the waiver. By using this site and/or our Services, you agree to indemnify, defend and hold harmless Discover Denver Tours and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

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PART 10 – TERMINATION

These Terms are effective unless, and until, terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If, in our sole judgment, you fail, or we suspect that you have failed, to comply with any of these Terms, we may terminate this agreement at any time without notice and you will remain liable for all amounts due up to, and including, the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

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PART 11 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of 963 Corona St Denver Colorado United States 80218. Questions about the Terms should be sent to us at info@discoverdenvertours.com or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

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PART 12 – TERMINATION

These Terms are effective unless, and until, terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If, in our sole judgment, you fail, or we suspect that you have failed, to comply with any of these Terms, we may terminate this agreement at any time without notice and you will remain liable for all amounts due up to, and including, the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

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PART 13 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of 963 Corona St Denver Colorado United States 80218. Questions about the Terms should be sent to us at info@discoverdenvertours.com.

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